Michael LaChapelle

Senior Consultant


Phone: +1 585-208-4403

Mobile: +1 585-208-4403

I have been using Lean Manufacturing tools and processes to help companies to reduce lead times and inventory levels, improve on-time delivery, eliminate waste, and reduce costs for over 25 years. I have been a business process improvement consultant for over 15 years and an internal corporate consultant for 8 years.

What I particularly enjoy is learning about a client’s business, their challenges and opportunities, and using my experience and expertise to help them succeed. Because of my broad experience in the Automotive, Chemical, Aerospace, Food, Packaging, Biotechnology industries and my deep expertise in Lean Six Sigma tools and methods, I can help the client to quickly identify the root causes of their issues and develop and implement plans to address them.

At Henkan, I have had the opportunity to work with a team of highly skilled consultants with deep Lean Six Sigma experience and industry expertise.

In my spare time, I enjoy running and have completed seven marathons, so far, including Boston and New York City. I am also a very experienced amateur genealogist and continue to use both documents and DNA to explore my family history. I also volunteer in a group called DNA Detectives, which helps adoptees and others find lost family connections using genetic genealogical techniques.

The Henkan Team have made a significant contribution to the progressive success of the Heineken TPM programme over the last 3 years. As a valued partner for change, they have supported us through the transfer of their knowledge and experience using a practical, passionate and engaging approach.

Christopher Kerr

Global TPM Director – Heineken


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